[Close] 

Call Center Representative - 20 Reps Open

Company Name:
USA Vein Clinics
Welcome to USA Vein Clinics, a network of state of the art facilities dedicated to the treatment of venous insufficiency. In our clinics, cardiovascular doctors specializing exclusively in problems with circulation provide comprehensive evaluation and treatment utilizing the most modern equipment and individual approach to all and each of our patients.
We are expanding quickly and are seeking 20 new hires immediately.
Job Responsibilities:
Handle outgoing and incoming multi-line and multi-language customer care calls
Schedule new leads for appointments by adhering to established scripts and procedures
Accommodate schedule needs of existing patients, including scheduling future appointments and addressing schedule changes
Make outgoing confirmation and follow up calls for patient appointments
Answer questions from patients and address concerns using established scripts and procedures
Make outbound recall calls to former patients to re-establish patient care
Serve as information desk, including transfer of calls and accepting phone messages
Demonstrate knowledge of services, professionalism and outstanding customer service
Adhere to established procedures for inter-office communication and other guidelines related to the job and the company
Perform other related duties as assigned
Qualifications:
Minimum 1 year of office experience
Excellent multitasking and follow-through ability
Superb customer service skills and phone etiquette
Previous experience in medical setting and/or with insurance/call center preferred
Bilingual is preferred (Spanish / Russian / Polish / Greek / Italian )
How to apply:
Call (224) 241-7779 info for more details.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

2nd or 3rd Shift Call Center Representative
Schaumburg, IL The LaSalle Network Inc
Call Center Representative Inbound
Lincolnshire, IL Randstad
Call Center Representative
Buffalo Grove, IL Randstad
Call Center Representative (Healthcare)
Mount Prospect, IL Randstad
Call Center Representative
Buffalo Grove, IL Randstad
Outbound Call Center Representative
Schaumburg, IL Randstad